The interaction between customer and salesperson would be dramatically improved if the salesperson wore a NAMETAG. Learn why.
Customers are the lifeblood of every business. But how do you go about building a customer base from scratch?
How do you build an excellent customer experience in your eCommerce store? Here are a few tips to help you do just that.
Learn why customer experience is crucial for small business growth and the steps needed to deliver a top-notch experience for your customers.
This session explains how to manage customer complaints and how to turn customer service into a marketing advantage. Read more
This online workshop provides a self-assessment and different approaches your company can use in understanding and responding to market changes. Read more